FAQ
What sizes do you offer?
We carry a wide range of sizes, from XS to XXL, depending on the brand and style. Each product page includes a detailed size chart to help you find the perfect fit. If you’re re unsure, feel free to reach out to our customer support team for assistance.
How long does shipping take?
Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping typically takes 8-10 business days, while express shipping can arrive within 5-7 business days. International shipping times vary and will be calculated at checkout.
What is your return policy?
We accept returns within 30 days of purchase as long as the items are unworn, unwashed, and in their original condition with tags attached. Final sale and clearance items are not eligible for returns. To start a return, please email us at info@diamondmoonshop.com
Do you restock sold-out items?
Some popular styles may be restocked, while others are limited edition. You can sign up for restock notifications on the product page or follow us on social media for updates on new arrivals and restocks
Do you offer discounts or promotions?
Yes! We frequently offer discounts, exclusive sales, and promotions. New customers can enter code: WELCOME25, at checkout to receive 25% off their first order.